Behavioral Health Director

In by aaron.douglas

  • Full Time
  • Helena ,MT
  • May 31, 2021
  • DOE

Website PureView Health Center PureView Health Center

PureView Health Center

General Statement  

Under the general administrative direction of the Chief Executive Officer, directs the daily operations, performance, and clinical supervision of all behavioral health staff at all PureView Health Center sites and provide professional oversight of all mental health service delivery, assuring quality behavioral care services and staff development.

Duties and Responsibilities  

  • Provides direct supervision and leadership for behavioral health staff including hiring, training, scheduling, evaluating, making disciplinary decisions and participating in termination decisions
  • Designs and implements initial training program for all new behavioral health staff and regularly evaluates clinical skills of behavioral health staff, providing appropriate coaching and learning opportunities when necessary
  • Champions the use of new technology to deliver and improve Behavioral Health services
  • Serves as a member of the Leadership Team and participates in relevant planning meetings or committees as needed
  • Participates in the review and determination of behavioral health department scope of service.
  • Oversees development and implementation of the behavioral health Quality Assurance program.
  • Participates in formal quality assurance/review program with management team
  • Diagnoses and provides culturally responsive, whole person and family-oriented care and treatment to individuals with mental disorders and psychosocial problems
  • Document encounters and documentation in EHR necessary for claim submission and lock in visits within 24 hours
  • Assist in the detection of “at risk” patients and develop plans to prevent further psychological or physical deteriorating
  • Assesses and plans for the social requirements of individuals through consultative contacts in individual or group sessions
  • Leads and supports continuous professional development to maintain professional standards for all behavioral health staff
  • Work closely with leadership team to identify opportunities for program communication/education
  • Works to unite all behavioral health team members through training, standardization, and creating a culture of teamwork focused on patient-centered care and system improvement
  • Works as primary care team member to coordinate care with Behavioral Health care team and primary care providers, Medical Director, and staff
  • Collaborates with COO to adjust staffing based on team changes and/or patient care
  • Works with COO and staff to maintain all clinic functions including ordering of supplies
  • Engages in Continuous Quality Improvement activities and oversees Behavioral Health programs and substance use disorder/addiction services, including MAT, and monitor performance and patient utilization
  • Furthers the mission of PureView Health Center (PVHC) through active support of the strategic goals, objectives and key performance indicators.
  • Develops and maintains an effective behavioral health program in accordance with community health center grant requirements, patient centered medical home and the mission and priorities established by PVHC
  • Works effectively and collaboratively with community partners to ensure open communication about behavioral health services
  • Ensure adequate peer review and clinical quality measures are in place
  • Provides complete and accurate patient medical records and documentation
  • Coordinates peer review process for behavioral health professionals with corresponding quality improvement projects
  • Demonstrates timely, consistent, and reliable follow-up on patient care issues, such as patient phone calls, or other requests
  • Actively participates in community groups and coalitions to ensure connection and responsiveness of behavioral health programming to community needs
  • Lead the interviewing, planning, assignments, and supervision of the internship program
    Recognizes and educates staff that managing patient care is a team effort that involves clinical and nonclinical staff (e.g., physicians, nurse practitioners, physician assistants, nurses, medical assistants, educators, front desk staff, schedulers, etc.) interacting with patients to achieve stated objectives
  • Perform other duties as assigned

Required Qualifications – Experience & Education  

The above knowledge, skills, and abilities are typically acquired through a combination of education and experience equivalent to:

  • Graduation from an accredited college or university with a Masters or Doctorate degree in psychology or social work with current licensure as a Clinical Psychologist, Clinical Psychiatrist, or Licensed Clinical Social Worker; OR
  • Montana Licensed Registered Nurse certified in Montana to practice in the expanded role as a Psychiatric Nurse Practitioner
  • Two (2) years of supervisory experience in behavioral health services, community health center and/or other underserved population

Knowledge Skills & Abilities  

  • Knowledge of medical office practices, procedures and techniques
  • Charting practices and electronic health records
  • Medical terminology, CLIA and OSHA regulations
  • HIPAA regulations and practices
  • Practices and techniques of providing supervision and training
  • PureView Health Center Policies and Procedures
  • Federal laws and standards for federally qualified health centers
  • Ability to work with grace under pressure
  • Work in a team and share responsibilities and duties
  • Resolve interpersonal conflict in a straightforward and timely manner
  • Set priorities, be organized, and be a self-starter
  • Work independently
  • Work toward a common goal
  • Communicate effectively and with respect to both patients and staff
  • Train and supervise employees and to facilitate a team environment
  • Establish and maintain effective working relationships with individuals from diverse backgrounds
  • Ability to report to work as scheduled and work a flexible schedule when needed, which may include travel

Physical Demands  

Duties are generally performed in an office environment where hazards and discomforts are controlled and modifiable. This position requires the ability to stand, bend at the waist, kneel, reach over the head, talk, hear, and see. Must be able to move or lift documents and materials weighing up to 20 pounds. Position requires knowledge and use of dental instruments and equipment plus typical office equipment including telephone, copiers, fax machines and personal computer. Position requires frequent contact with clinic employees and patients, occasional contact with community service agencies and citizens. Position may require occasional visits to other sites.

Benefits: Health, Vision, and Dental benefits along with 401k, Paid Time Off, Paid Holidays, Floating Holidays

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