Session 3: Trauma Informed Care Training conducted by Elizabeth Morrison Consulting, 2/3/2022 Recording: https://youtu.be/ddnJTjznHuw This training is designed for front office staff within an integrated care team environment
RECORDING AND SLIDES: The Front Office: Integrated Care Teams Session 2
Session 2: Trauma Informed De-Escalation Training conducted by Elizabeth Morrison Consulting, 1/20/22 Recording: https://youtu.be/p6QGQey8uDg This training is designed for front office staff within an integrated care team environment.
Prevalence and Severity of Burnout: Workforce Resilience as a Care Quality
Presented by Dr. J. Bryan Sexton Burnout is increasingly common, compromises clinical and operational outcomes, and is treatable. In this session we will demonstrate what happens in our heads when we get burned out.
RECORDING AND SLIDES: The Front Office: Integrated Care Teams Session 1
Training conducted by Elizabeth Morrison Consulting, 1/6/2022 Recording to session found at: https://youtu.be/xQJ8KFFJwbc
COMPANION GUIDE: The Front Office: Integrated Care Teams
Training conducted by Elizabeth Morrison Consulting January – March 2022 for Montana health centers. Enhancing Empathetic Communication Practices – for front office staff
WORKSHEET: The Front Desk: Human Needs, Work Triggers, Awareness
Training conducted by Elizabeth Morrison Consulting January – March 2022 for Montana health centers. Enhancing Empathetic Communication Practices – for front office staff