Montana Primary Care Association

Montana Primary Care Association
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    • About the MPCA
    • What is a Community Health Center?
    • What is an Urban Indian Organization?
    • Montana Health Centers
    • Board of Directors
    • Staff
  • Programs
    • Cover Montana
    • Quality Data Initiative (QDI)
    • Integrated Behavioral Health (IBH, SUD, MOUD)
    • Health Center Controlled Network (HCCN)
    • Population Health
    • Emergency Preparedness
    • Governance: Community Boards
    • Health Center Operations
    • Workforce Data System
  • Trainings and Events
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Career Step Medical Assistant Program – Learning Objectives and One Pager

In by Anna SmithJanuary 8, 2025

Medical-Assistant-One-Sheet Medical-Assistant-Learning-Objectives

PRECEPTOR RESOURCES FOR MA: Pacing Guide, Knowledge and Skills Sheets, Externship Logs, Other

In by Anna SmithJanuary 8, 2025

These resources are for preceptors in the Career Step Medical Assistant program: MA Pacing Guide – 2024 MA Knowledge&Skills Externship Hours Log (General) EKG Technician Externship Knowledge & Skills MTPCA Observer Access DA & MA Phlebotomy Technician Externship Knowledge & Skills Preceptor – Mentor Tips Training Welcome Email

Introductory Video for Career Step Students: Navigating Canvas and Cengage

In by Anna SmithJanuary 8, 2025

Students should watch this training video at the start of their program, in order to understand how to navigate between Canvas and Cengage so that their progress is shown in both platforms.

HANDOUT: EM Consulting De-Escalation Basics

In by Anna SmithApril 7, 2022

This handout is intended to accompany the Integrated Care Teams: The Front Office training. For use by facilitators

COMPANION GUIDE: EM Morrison Train the Facilitator – Integrated Care Teams: The Front Office

In by Anna SmithApril 7, 2022

This companion guide was developed by Elizabeth Morrison for facilitators trained to deliver the Integrated Care Teams: The Front Office Training.

HANDOUT: EM Consulting Empathetic Communication Basics

In by Anna SmithApril 7, 2022

This handout is intended to accompany the Integrated Care Teams: The Front Office training. For use by facilitators

HANDOUT: EM Consulting Integrating Relational Practices Into Meetings at Work

In by Anna SmithApril 7, 2022

This handout is intended to accompany the Integrated Care Teams: The Front Office Training. For use by facilitators.

SLIDES: Empathetic Communication for Facilitators

In by Anna SmithApril 7, 2022

Editable slides to assist facilitators. Referenced in Elizabeth Morrison Train the Facilitator Series.

SLIDES: De-Escalation for Facilitators

In by Anna SmithApril 7, 2022

Editable slides to assist facilitators. Referenced in Elizabeth Morrison Train the Facilitator Series.

RECORDING: EM Consulting Front Office 2.0: Train the Facilitator Session 2

In by Anna SmithApril 7, 2022

Training conducted by Elizabeth Morrison, 4/7/22. This is part 2 of 2 of a series intended to train facilitators to train the Integrated Care Teams: the Front Office series.

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1805 Euclid Avenue | Helena, Montana | 59601 | (406) 442-2750

The MPCA makes available upon request the following governing documents: conflict of interest policy and the 990 report. Please make your request directly to the CEO at (406) 438-6264.

This website is supported by the Bureau of Primary Health Care of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award. MPCA is also funded through private and public contracts and grants. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CMS/HHS, or the U.S. Government.
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