This handout is intended to accompany the Integrated Care Teams: The Front Office training. For use by facilitators
COMPANION GUIDE: EM Morrison Train the Facilitator – Integrated Care Teams: The Front Office
This companion guide was developed by Elizabeth Morrison for facilitators trained to deliver the Integrated Care Teams: The Front Office Training.
HANDOUT: EM Consulting Empathetic Communication Basics
This handout is intended to accompany the Integrated Care Teams: The Front Office training. For use by facilitators
SLIDES: Empathetic Communication for Facilitators
Editable slides to assist facilitators. Referenced in Elizabeth Morrison Train the Facilitator Series.
HANDOUT: EM Consulting Integrating Relational Practices Into Meetings at Work
This handout is intended to accompany the Integrated Care Teams: The Front Office Training. For use by facilitators.
SLIDES: De-Escalation for Facilitators
Editable slides to assist facilitators. Referenced in Elizabeth Morrison Train the Facilitator Series.
RECORDING: EM Consulting Front Office 2.0: Train the Facilitator Session 2
Training conducted by Elizabeth Morrison, 4/7/22. This is part 2 of 2 of a series intended to train facilitators to train the Integrated Care Teams: the Front Office series.
RECORDING: EM Consulting Front Office 2.0: Train the Facilitator Session 1
Training conducted by Elizabeth Morrison Consulting, 3/31/22. This course is part 1 of 2, intended to train facilitators to train the Integrated Care Teams: The Front Desk course.