Workforce

Developing strong health center teams

Workforce development programs at MPCA focus on recruiting, retaining and developing strong workforce within community health centers and Urban Indian Organizations. This includes providing training for new and existing staff, providing assistance with workforce development strategic plans, and strengthening academic partnerships throughout the state to support health center workforce needs.

Quick Links:

Duke Resiliency Series 2022
Front Desk Training Series
Workforce Development Plan Learning Series

All Workforce Trainings

TitleSummaryCategoriesDateLinkhf:doc_categorieshf:doc_tags
Being Present: The Science of Mindfulness

Presented by Dr. Carrie Adair The data are clear: Mindfulness matters. We demonstrate what it …

July 15, 2022duke-resiliency-series-2022 workforce-development
Career Pathway Graphic Examples

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Career Planner_Healthcare Management Example

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Coaching Report_Dental Example

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Coaching Report_Dental Example 2

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Coaching Report_Medical Example

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Collaboration vs. Dealing with Difficult Colleagues: Assessing, Understanding and Improving Teamwork in a Work Setting Near You

Presented by Dr. Kyle Rehder & Dr. J. Bryan Sexton This session guides you through …

September 15, 2022duke-resiliency-series-2022 workforce-development
COMPANION GUIDE: The Front Office: Integrated Care Teams

Training conducted by Elizabeth Morrison Consulting January – March 2022 for Montana health centers. Enhancing …

January 6, 2022front-desk-training-series training-programs workforce-development
DA Learning Objectives

April 25, 2023dental-assistant-pilot-career-step training-programs workforce-development
DA Overview of Program (One Sheet)

April 25, 2023dental-assistant-pilot-career-step training-programs workforce-development
Dental Assistant Onboarding 30 Day Training Schedule

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Editable Workforce Development Spectrum

, March 29, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Enhancing Resilience: Practicing Safe Stress and the Science of Sleep

Presented by Dr. J. Bryan Sexton What should you eat on a stressful day? How …

May 15, 2022duke-resiliency-series-2022 workforce-development
Enhancing Resilience: Survival of the Kindest

Presented by Dr. J. Bryan Sexton We summarize the research to explain that there are …

December 15, 2022duke-resiliency-series-2022 workforce-development
Enhancing Resilience: Three Good Things

Presented by Dr. J. Bryan Sexton The most popular of our resilience tools is back …

April 15, 2022duke-resiliency-series-2022 workforce-development
Front Desk Onboarding 30 day schedule

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Medical Assistant Skills Checklist

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Medical Front Office Skills Checklist

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Medical Provider Skills Checklist

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Positive WalkRounds: Leader Rounding to Identify What is Going Well — Links to Quality, Culture, and Workforce Resilience

Presented by Dr. J Bryan …

November 16, 2022duke-resiliency-series-2022 workforce-development
Prevalence and Severity of Burnout: Workforce Resilience as a Care Quality

Presented by Dr. J. Bryan Sexton Burnout is increasingly common, compromises clinical and operational outcomes, …

January 19, 2022duke-resiliency-series-2022 workforce-development
Psychological Safety: The Predictive Power of Feeling Supported When Things Go Wrong

Presented by Dr. J. Bryan Sexton “Better to say nothing and be thought the fool, …

June 15, 2022duke-resiliency-series-2022 workforce-development
RECORDING AND SLIDES: The Front Office: Integrated Care Teams Session 1

Training conducted by Elizabeth Morrison Consulting, 1/6/2022 Recording to session found at: …

January 6, 2022front-desk-training-series training-programs workforce-development
RECORDING AND SLIDES: The Front Office: Integrated Care Teams Session 2

Session 2: Trauma Informed De-Escalation Training conducted by Elizabeth Morrison Consulting, 1/20/22 Recording: https://youtu.be/p6QGQey8uDg This …

January 20, 2022front-desk-training-series training-programs workforce-development
RECORDING AND SLIDES: The Front Office: Integrated Care Teams Session 3

Session 3: Trauma Informed Care Training conducted by Elizabeth Morrison Consulting, 2/3/2022 Recording: https://youtu.be/ddnJTjznHuw This …

February 3, 2022front-desk-training-series training-programs workforce-development
RECORDING AND SLIDES: The Front Office: Integrated Care Teams Session 4

Session 4: Enhancing Team Trust Training conducted by Elizabeth Morrison Consulting, 2/17/2022 Recording: https://youtu.be/qOXeeELDoGw This …

February 17, 2022front-desk-training-series training-programs workforce-development
RECORDING AND SLIDES: The Front Office: Integrated Care Teams Session 5

Session 5: Countering Bias and Stigma Training conducted by Elizabeth Morrison Consulting, 3/3/2022 Recording:https://youtu.be/Hq2Egk_OWNI This …

March 3, 2022front-desk-training-series training-programs workforce-development
RECORDING AND SLIDES: Workforce Development Learning Series Session 1/Kickoff 2023

Workforce Development Learning Series, Conducted by NEW Health for Montana’s Community Health Centers, in partnership …

, March 29, 2023new-health-sessions-and-slides workforce-development-plan-learning-series-new-health-university workforce-development
RECORDING AND SLIDES: Workforce Development Series Session 2

Session 2: External Pipeline Development Retention KPIs Recording found here: Workforce Development Plan Learning Series: Session …

April 4, 2023new-health-sessions-and-slides workforce-development-plan-learning-series-new-health-university workforce-development
RECORDING AND SLIDES: Workforce Development Series Session 3

Session 3: Identifying your training team Developing and Using Training Materials Tips and Strategies for …

April 11, 2023new-health-sessions-and-slides workforce-development-plan-learning-series-new-health-university workforce-development
RECORDING AND SLIDES: Workforce Development Series Session 4

Session 4: Workforce Development Learning Series, Conducted by NEW Health for Montana’s Community Health Centers, …

, April 18, 2023new-health-sessions-and-slides workforce-development-plan-learning-series-new-health-university workforce-development
Relationship Resilience: The Science of How Other People Matter

Presented by Dr. Carrie Adair This session describes how cultivating meaningful relationships is a health …

August 15, 2022duke-resiliency-series-2022 workforce-development
SESSION AND RECORDING: The Front Office: Integrated Care Teams Session 6

Session 6: Caring for Ourselves Training conducted by Elizabeth Morrison Consulting, 3/17/2022 Recording: https://youtu.be/W54tSwckFnM This …

March 17, 2022front-desk-training-series training-programs workforce-development
The Science of Wow: Cultivating Awe and Wonder as a Resilience Strategy

Presented by Dr. J. Bryan Sexton A feast for the eyes, this highly visual and …

October 15, 2022duke-resiliency-series-2022 workforce-development
Workforce Development Plan Template – Editable

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Workforce Development Plan Template – PDF

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
WORKSHEET: The Front Desk: Human Needs, Work Triggers, Awareness

Training conducted by Elizabeth Morrison Consulting January – March 2022 for Montana health centers. Enhancing …

January 6, 2022front-desk-training-series training-programs workforce-development

Duke Resiliency Series 2022

TitleSummaryCategoriesDateLinkhf:doc_categorieshf:doc_tags
Being Present: The Science of Mindfulness

Presented by Dr. Carrie Adair The data are clear: Mindfulness matters. We demonstrate what it …

July 15, 2022duke-resiliency-series-2022 workforce-development
Collaboration vs. Dealing with Difficult Colleagues: Assessing, Understanding and Improving Teamwork in a Work Setting Near You

Presented by Dr. Kyle Rehder & Dr. J. Bryan Sexton This session guides you through …

September 15, 2022duke-resiliency-series-2022 workforce-development
Enhancing Resilience: Practicing Safe Stress and the Science of Sleep

Presented by Dr. J. Bryan Sexton What should you eat on a stressful day? How …

May 15, 2022duke-resiliency-series-2022 workforce-development
Enhancing Resilience: Survival of the Kindest

Presented by Dr. J. Bryan Sexton We summarize the research to explain that there are …

December 15, 2022duke-resiliency-series-2022 workforce-development
Enhancing Resilience: Three Good Things

Presented by Dr. J. Bryan Sexton The most popular of our resilience tools is back …

April 15, 2022duke-resiliency-series-2022 workforce-development
Positive WalkRounds: Leader Rounding to Identify What is Going Well — Links to Quality, Culture, and Workforce Resilience

Presented by Dr. J Bryan …

November 16, 2022duke-resiliency-series-2022 workforce-development
Prevalence and Severity of Burnout: Workforce Resilience as a Care Quality

Presented by Dr. J. Bryan Sexton Burnout is increasingly common, compromises clinical and operational outcomes, …

January 19, 2022duke-resiliency-series-2022 workforce-development
Psychological Safety: The Predictive Power of Feeling Supported When Things Go Wrong

Presented by Dr. J. Bryan Sexton “Better to say nothing and be thought the fool, …

June 15, 2022duke-resiliency-series-2022 workforce-development
Relationship Resilience: The Science of How Other People Matter

Presented by Dr. Carrie Adair This session describes how cultivating meaningful relationships is a health …

August 15, 2022duke-resiliency-series-2022 workforce-development
The Science of Wow: Cultivating Awe and Wonder as a Resilience Strategy

Presented by Dr. J. Bryan Sexton A feast for the eyes, this highly visual and …

October 15, 2022duke-resiliency-series-2022 workforce-development

Workforce Development Plan Learning Series

TitleSummaryCategoriesDateLinkhf:doc_categorieshf:doc_tags
Career Pathway Graphic Examples

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Career Planner_Healthcare Management Example

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Coaching Report_Dental Example

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Coaching Report_Dental Example 2

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Coaching Report_Medical Example

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Dental Assistant Onboarding 30 Day Training Schedule

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Editable Workforce Development Spectrum

, March 29, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Front Desk Onboarding 30 day schedule

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Medical Assistant Skills Checklist

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Medical Front Office Skills Checklist

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Medical Provider Skills Checklist

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
RECORDING AND SLIDES: Workforce Development Learning Series Session 1/Kickoff 2023

Workforce Development Learning Series, Conducted by NEW Health for Montana’s Community Health Centers, in partnership …

, March 29, 2023new-health-sessions-and-slides workforce-development-plan-learning-series-new-health-university workforce-development
RECORDING AND SLIDES: Workforce Development Series Session 2

Session 2: External Pipeline Development Retention KPIs Recording found here: Workforce Development Plan Learning Series: Session …

April 4, 2023new-health-sessions-and-slides workforce-development-plan-learning-series-new-health-university workforce-development
RECORDING AND SLIDES: Workforce Development Series Session 3

Session 3: Identifying your training team Developing and Using Training Materials Tips and Strategies for …

April 11, 2023new-health-sessions-and-slides workforce-development-plan-learning-series-new-health-university workforce-development
RECORDING AND SLIDES: Workforce Development Series Session 4

Session 4: Workforce Development Learning Series, Conducted by NEW Health for Montana’s Community Health Centers, …

, April 18, 2023new-health-sessions-and-slides workforce-development-plan-learning-series-new-health-university workforce-development
Workforce Development Plan Template – Editable

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development
Workforce Development Plan Template – PDF

, April 25, 2023new-health-tools-and-templates workforce-development-plan-learning-series-new-health-university workforce-development

Basic Health Center Core Competencies

TitleSummaryCategoriesDateLinkhf:doc_categorieshf:doc_tags
Ground Work: Racial Justice and Cultural Humility Training for Health Centers

Delivered by National Association of Community Health Centers Welcome to Ground Work!  Ground Work is …

November 20, 2023understanding-and-advancing-health-equity basic-core-competencies-in-health-centers
Health Center 101 Learning Bundle and Videos: NACHC

Developed by National Association of Community Health Centers (NACHC) This resource serves as an initial …

November 20, 2023what-is-an-fqhc basic-core-competencies-in-health-centers
The History of Community Health Centers

Video produced by National Association of Community Health Centers (NACHC) February 2024. Information on this …

February 21, 2024what-is-an-fqhc basic-core-competencies-in-health-centers
Video: America’s Health Centers — An Enduring Legacy, Value for Today and Tomorrow

Developed by National Association of Community Health Centers (NACHC, 2015) America’s Community Health Centers began …

November 20, 2023what-is-an-fqhc basic-core-competencies-in-health-centers
Welcome to Indian Country 101

AN ONLINE TRIBAL ENGAGEMENT TRAINING SERIES BUILT WITH NATURAL RESOURCE PRACTITIONERS IN MIND BUT — …

, December 1, 2023basic-core-competencies-in-health-centers understanding-and-advancing-health-equity

Front Desk Training Series

TitleSummaryCategoriesDateLinkhf:doc_categorieshf:doc_tags
COMPANION GUIDE: The Front Office: Integrated Care Teams

Training conducted by Elizabeth Morrison Consulting January – March 2022 for Montana health centers. Enhancing …

January 6, 2022front-desk-training-series training-programs workforce-development
RECORDING AND SLIDES: The Front Office: Integrated Care Teams Session 1

Training conducted by Elizabeth Morrison Consulting, 1/6/2022 Recording to session found at: …

January 6, 2022front-desk-training-series training-programs workforce-development
RECORDING AND SLIDES: The Front Office: Integrated Care Teams Session 2

Session 2: Trauma Informed De-Escalation Training conducted by Elizabeth Morrison Consulting, 1/20/22 Recording: https://youtu.be/p6QGQey8uDg This …

January 20, 2022front-desk-training-series training-programs workforce-development
RECORDING AND SLIDES: The Front Office: Integrated Care Teams Session 3

Session 3: Trauma Informed Care Training conducted by Elizabeth Morrison Consulting, 2/3/2022 Recording: https://youtu.be/ddnJTjznHuw This …

February 3, 2022front-desk-training-series training-programs workforce-development
RECORDING AND SLIDES: The Front Office: Integrated Care Teams Session 4

Session 4: Enhancing Team Trust Training conducted by Elizabeth Morrison Consulting, 2/17/2022 Recording: https://youtu.be/qOXeeELDoGw This …

February 17, 2022front-desk-training-series training-programs workforce-development
RECORDING AND SLIDES: The Front Office: Integrated Care Teams Session 5

Session 5: Countering Bias and Stigma Training conducted by Elizabeth Morrison Consulting, 3/3/2022 Recording:https://youtu.be/Hq2Egk_OWNI This …

March 3, 2022front-desk-training-series training-programs workforce-development
SESSION AND RECORDING: The Front Office: Integrated Care Teams Session 6

Session 6: Caring for Ourselves Training conducted by Elizabeth Morrison Consulting, 3/17/2022 Recording: https://youtu.be/W54tSwckFnM This …

March 17, 2022front-desk-training-series training-programs workforce-development
WORKSHEET: The Front Desk: Human Needs, Work Triggers, Awareness

Training conducted by Elizabeth Morrison Consulting January – March 2022 for Montana health centers. Enhancing …

January 6, 2022front-desk-training-series training-programs workforce-development